ab999b Privacy Policy

1. Introduction

This Privacy Policy ("Policy") sets out the basis on which ab999b ("we", "us", "our", "the Company") collects, processes, stores, and discloses personal data obtained from individuals ("you", "the Member") who register for, access, or use the ab999b online casino and sports betting platform at ab999b.onl and any associated mobile-optimised pages (collectively, "the Platform").

ab999b is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. By creating an account on the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read alongside the ab999b Terms & Conditions, which govern your use of the Platform as a whole. In the event of any conflict between this Policy and the Terms & Conditions on a privacy matter, this Policy takes precedence.

2. Data We Collect

The categories of personal data ab999b collects about you.

ab999b collects personal data from you directly — through account registration, deposit and withdrawal requests, support communications, and Platform usage — and indirectly, through automated technologies as you interact with the Platform. The specific categories of data collected are described below.

3. How We Use Your Data

ab999b processes your personal data only where there is a valid legal basis for doing so. The primary legal bases we rely on are: performance of the contract between you and ab999b (operating your account and processing transactions), compliance with our legal obligations (identity verification, anti-money-laundering checks), our legitimate interests in operating a safe and commercially viable platform, and, where required, your explicit consent.

4. How We Protect Your Data

The technical and organisational measures ab999b applies to keep your information safe.

5. Sharing Your Data with Third Parties

ab999b does not share your personal data with third parties except in the limited circumstances described below. In every case, we share only the minimum data necessary for the specific purpose and ensure that any recipient is bound by appropriate data protection obligations.

1. Payment Processors: We share transaction-related data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard solely to process your deposit and withdrawal requests.
2. Game Providers: When you play a game powered by a third-party provider (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi), your username and session token are transmitted to that provider to load and operate the game. No additional personal data beyond session identifiers is shared with game providers.
3. Identity Verification Services: We may engage third-party KYC (Know Your Customer) or age-verification services to confirm your identity and date of birth. These services receive only the specific documents and data required to complete the verification check.
4. Legal Authorities: We may disclose your data to law enforcement, courts, or regulatory bodies where required by applicable law or in response to a valid legal order. Where permissible, we will notify you of such disclosure before it occurs.
5. Business Transfers: In the event that ab999b undergoes a merger, acquisition, or sale of substantially all of its assets, your personal data may form part of the transferred assets. You will be notified in advance of any such transfer and of any material change to the way your data is handled.

6. Cookies & Tracking Technologies

ab999b uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, maintain your login session, and analyse usage patterns. A cookie is a small text file placed on your device by your browser when you visit the Platform.

You can control and manage cookies through your browser settings. Note that disabling all cookies may prevent certain features of the Platform from working correctly. By continuing to use the Platform after being informed about our cookie use, you consent to our use of cookies as described in this section.

7. Data Retention

ab999b retains your personal data for as long as your account remains active and for a further period thereafter as required by applicable legal and regulatory obligations. The specific retention periods we apply are as follows:

• Account and identity data — retained for the duration of your active account plus a minimum of five (5) years following permanent account closure, in accordance with anti-money-laundering record-keeping requirements.
• Transaction and financial data — retained for a minimum of five (5) years from the date of each transaction, or longer if required by applicable law.
• Support communications — retained for three (3) years from the date of the communication, or for the duration of any unresolved dispute if longer.
• Technical and usage logs — retained for up to twelve (12) months, after which they are either deleted or anonymised for aggregate analytics purposes.
• Marketing consent records — retained for as long as the consent is active, plus two (2) years following consent withdrawal, to demonstrate compliance with consent management obligations.

Where data is no longer required under any applicable retention obligation, ab999b will delete or permanently anonymise it in a secure manner. You may request confirmation of the retention period applicable to your specific data by contacting [email protected].

8. Your Data Rights

ab999b respects your rights in relation to the personal data we hold about you. Subject to applicable law and certain legitimate exceptions (for example, where fulfilling a request would conflict with our anti-money-laundering obligations), you have the following rights:

To exercise any of the rights listed above, please submit a written request to [email protected]. Include your full registered name, the mobile number associated with your account, and a clear description of the right you wish to exercise. We may ask you to verify your identity before processing the request.

9. Minors & Age Restriction

The ab999b Platform is strictly intended for individuals aged 21 years and above. ab999b does not knowingly collect or process personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will immediately delete that data and close the associated account.

10. Changes to This Policy

ab999b reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, Platform functionality, or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. For significant changes that materially affect how we use your data, we may also display a notice on the Platform at your next login.

Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of those changes. We recommend that you review this Policy periodically to stay informed about how ab999b protects your personal information.

11. Contact & Privacy Queries

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ab999b handles your personal data, please get in touch with our support team. All privacy-related communications are handled in English during Bangladesh Standard Time (UTC+6) operating hours.